Terms and Conditions
Thank you for visiting the Housing Help of San Diego (HHSD) Website and reviewing our Terms and Conditions of Use Policy. By visiting this Website, you are accepting the policies and practices described in this Notice. This Notice covers the following topics:
Limitation of Liability
Personal Information and Choice
A Special Note about Children
Information Collected and How It Is Used
What Happens to Information You Submit to Us
If You Send Us Email
Automatic Collection of Information/Cookies
Links to Other Sites
Please note that this Use Policy is subject to change without notice, and that it reflects HHSD’s current business practices. This Use policy is dated March 31, 2021.
LIMITATION OF LIABILITY
HHSD makes every effort to ensure that information regarding legal rights in California contained on this website is accurate and up to date. However, laws and legal procedures are subject to frequent change and differing interpretations.
HHSD cannot ensure the information in this website is current nor be responsible for any use to which it is put. Do not rely solely on this information without consulting an attorney or the appropriate agency about your rights in your particular situation.
HHSD makes no claims, promises, or guarantees about the absolute accuracy, completeness, or adequacy of the contents of this website and expressly disclaims liability for errors and omissions in the contents of this website. No warranty of any kind, implied, expressed, or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, fitness for a particular purpose, and freedom from computer virus, is given with respect to the contents of this website or its hyperlinks to other Internet resources. Reference in this website to any specific commercial products, processes, or services, or the use of any trade, firm, or corporation name is for the information and convenience of the public, and does not constitute endorsement, recommendation, or favoring by HHSD, or its employees or agents.
Any content errors or omissions on this website should be reported for investigation.
Regarding the names provided of any agencies, private attorneys, and private law firms on any of our resource pages, HHSD is not in any way making a representation as to the quality of work of any agency or attorney listed.
PERSONAL INFORMATION AND CHOICE
“Personal information” is information about a natural person that identifies or describes an individual, including, but not limited to, his or her name, social security number, physical description, home address, home telephone number, education, financial matters, and medical or employment history, readily identifiable to that specific individual. A domain name or Internet Protocol address is not considered personal information, however, it is considered “electronically collected personal information.”
“Electronically collected personal information” can mean any information that is maintained by an agency that identifies or describes an individual user, including, but not limited to, his or her name, social security number, physical description, home address, home telephone number, education, financial matters, medical or employment history, password, electronic mail address, and information that reveals any network location or identity, but excludes any information manually submitted to an agency by a user, whether electronically or in written form, and information on or relating to individuals who are users, serving in a business capacity, including, but not limited to, business owners, officers, or principals of that business.
“Electronically collected personal information” that we automatically collect includes your domain name or Internet Protocol address, and statistical information about which web pages you visit. If you voluntarily participate in an activity that asks for specific information (i.e., completing a form, personalizing the content of the website, sending an email, or participating in a survey) more detailed data will be collected. If you choose not to participate in these activities, your choice will in no way affect your ability to use any other feature of the website.
If any type of personal information is requested on the website or volunteered by the user, State law may protect it. However, this information may be a public record once you provide it, and may be subject to public inspection and copying if not otherwise protected by federal or State law.
A SPECIAL NOTE ABOUT CHILDREN
Children are not eligible to use services that require submission of personal information, and we require that minors (under the age of 18) do not submit any personal information to us. This includes submitting personal information to HHSD in email or on a form. If you are a minor, you can use these services only if used together with your parents or guardians. If you are a minor, you should seek guidance from your parents.
If HHSD decides to begin collecting personal information from children, it will notify parents that it is being requested, disclose the reasons for collecting it, and disclose our intended use of it. HHSD will seek parental consent before collecting any personally identifiable information. If it does collect it, parents may request information on the type of data being collected, view their child’s information, and, if they choose, prohibit HHSD from making further use of their child’s information.
HHSD will not provide personal information about children to third parties.
INFORMATION COLLECTED AND HOW IT IS USED
We only personal information if it is volunteered via sending us an email or a submitting a form.
If you do nothing during your visit to the website but browse or download information, we automatically collect and store the following information about your visit:
The Internet Protocol Address and domain name used, but not the email address. The Internet Protocol Address is a numerical identifier assigned either to your Internet service provider or directly to your computer. We use the Internet Protocol Address to direct Internet traffic to you and generate statistics used in the management of this site;
The type of browser and operating system you used;
The date and time you visited this site;
The web pages or services you accessed at this site;
The website you visited prior to coming to this website;
The website you visit as you leave this website; and
If you downloaded a form, the form that was downloaded.
The information we automatically collect or store is used to improve the content of our web services and to help us understand how people are using our services. This information does not identify you personally and is used for gathering website statistics. The information we automatically collect and store in our logs about your visit helps us to analyze our website to continually improve the value of the materials available. Our website logs do not identify a visitor by personal information, and we make no attempt to link other websites with the individuals that browse HHSD’s website.
HHSD does not sell any “electronically collected personal information.” Any distribution of “electronically collected personal information” will be solely for the purposes for which it was provided to us.
HHSD may provide or distribute certain lists and statistical reports of regulatory information as provided by law, but no personal information is sold or distributed, and all relevant legal protections still apply to HHSD’s websites.
WHAT HAPPENS TO INFORMATION YOU SUBMIT TO US?
If during your visit to HHSD’s Website you participate in a survey or send an e-mail, the following additional information will be collected:
The e-mail address and contents of the e-mail; and
Information volunteered in response to the survey.
The information collected is not limited to text characters and may include audio, video, and graphic information formats you send us.
IF YOU SEND US EMAIL
You may choose to provide us with personal information, as in email with a comment or question. We use the information to improve our service to you or to respond to your request. Except for authorized law enforcement investigations or, as required by law, we do not share our email with any other organizations.
We use your email to respond appropriately. This may be to respond to you, to address issues you identify, to further improve our website, or to forward the email to another department or employee for appropriate action.
If you fill in a form, we request information from the user on that form. A user must provide contact information (like name and mailing address).
AUTOMATIC COLLECTION OF INFORMATION/COOKIES
Cookies created on your computer by using this website do not contain “personal information” and do not compromise your privacy or security. We use the cookie feature only to store a randomly generated identifying temporary tag on your computer. You can refuse the cookie or delete the cookie file from your computer by using any of the widely available methods. However, if you turn your cookie option off, you may not be able to access some of the features in our interactive applications.
HHSD, as developer and manager of this website, has taken several steps to safeguard the integrity of its telecommunications and computing infrastructure, including but not limited to authentication, monitoring, auditing, and encryption. Security measures have been integrated into the design, implementation, and day-to-day practices of this website. This information should not be construed in any way as giving business, legal, or other advice, or warranting as fail proof, the security of information provided via HHSD’s website.
This website is monitored to ensure proper operation, to verify the functioning of applicable security features, and for comparable purposes. Anyone using this website expressly consents to such monitoring. Unauthorized attempts to modify any information stored on this system, to defeat or circumvent security features, or to utilize this system for other than its intended purposes are prohibited and may result in criminal prosecution.
LINKS TO OTHER SITES
In general, information presented on this website, unless otherwise indicated, is considered in the public domain. It may be distributed or copied as permitted by law. However, HHSD does make use of copyrighted data (e.g., photographs) which may require additional permissions prior to your use. In order to use any information on this website not owned or created by HHSD, you must seek permission directly from the owning (or holding) sources. HHSD shall have the unlimited right to use for any purpose, free of any charge, all information submitted via this site except those submissions made under separate legal contract. HHSD shall be free to use, for any purpose, any ideas, concepts, or techniques contained in information provided through this site.
Personally identifiable information may only be obtained through lawful means.
The purposes for which personally identifiable data are collected shall be specified at or prior to the time of collection, and any subsequent use of the data shall be limited to and consistent with the fulfillment of those purposes previously specified.
Personal data may not be disclosed, made available, or otherwise used for a purpose other than those specified, except with the consent of the subject of the data, or as required by law or regulation.
Personal data collected shall be relevant to the purpose for which it is needed.
The general means by which personal data is protected against loss, unauthorized access, use, modification, or disclosure shall be posted, unless the disclosure of those general means would compromise legitimate agency objectives or law enforcement purposes.